Do you offer pet boarding services?

Yes, we provide safe, hygienic, and comfortable pet boarding facilities with supervised care, regular feeding, playtime, and round-the-clock monitoring.

Is advanced diagnostic equipment available?

Absolutely. Our hospital is equipped with advanced diagnostic facilities including digital X-rays, ultrasound, CT scan, laboratory testing, ECG, and other modern veterinary technologies.

Do you perform complex surgeries?

Yes, our experienced veterinary surgeons perform a wide range of surgeries including orthopedic procedures, soft tissue surgeries, tumor removals, and emergency surgical treatments.

How can I book an appointment?

You can easily book an appointment through our website, by calling our hospital directly, or by visiting any of our branches. Our team will assist you in scheduling your visit quickly.

Privacy Policy

Q: Do you provide 24/7 emergency services?

Yes, our emergency and critical care team is available 24/7 to handle urgent medical situations, accidents, trauma cases, and critical health conditions for pets.

At VetBees, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when using our website and services. VetBees provides veterinary and pet healthcare-related services, including doorstep pet care and consultations.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Address/location details
Pet-related information
Appointment details
Payment-related information (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Website usage data
Cookies and analytics data
Appointment details
Payment-related information (if applicable)

2. How We Use Your Information

We use your information to:

Provide veterinary and pet healthcare services
Schedule appointments and consultations
Respond to your inquiries and support requests
Improve our website and customer experience
Send updates, reminders, or promotional communications
Process payments and invoices
Maintain service security and prevent fraud

3. Sharing of Information

We do not sell your personal information.

We may share your information only with:

Veterinary professionals and healthcare partners involved in providing services
Payment service providers
Technical and hosting service providers
Legal or regulatory authorities when required by law

All third-party partners are expected to maintain confidentiality and data protection standards.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance
Analyze visitor behavior
Remember user preferences
Enhance user experience

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

Unauthorized access
Loss or misuse
Alteration or disclosure

While we strive to protect your data, no online platform can guarantee complete security.

6. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Withdraw consent for communications
Request a copy of your stored information

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

8. Children's Privacy

Our services are intended for pet owners and adults. We do not knowingly collect personal information from children under the age of 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

VetBees

Email : vetbees2026@gmail.com

Phone : 7993 229 222

11. Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.

frequently asked questions

Do you provide 24/7 emergency services ?

Vetbees currently operates across selected areas in Hyderabad with plans to expand further.

Do I need to visit a clinic for treatment?

No, many of our services are provided directly at your doorstep to reduce stress for pets and pet parents.

How does virtual consultation work?

You can connect with our veterinary experts through an online consultation where symptoms, reports, and treatment guidance are discussed remotely.

Can I reschedule or cancel my appointment?

Yes, appointments can be rescheduled or cancelled by informing our team atleast 2 hrs in advance.

Is Vetbees available 24/7?

Yes, all vetbees services are available 24/7.